News articles are not displaying in Chorological order under "See All"

Copper Contributor


For our Retail HUB site, the news articles are not displaying in chronological order in "See All" and  /retail/_layouts/15/news.aspx page.

It is missing pages posted from today until September 6 and some past news articles.


Troubleshooting steps I did:

1. All news pages are published with Promoted 2.

2. No issues showing these pages on the News Webpart.

3. Reset the Library search.


I reached out to support and no help, as they mentioned it is a know issue but this works fine in another site collection, which is not a HUB.  


-Can being a HUB site be a issue? I tried to make it a non hub site but did not see any difference.

- See the file naming convention(attached image), could that be a problem?


Any help is appreciated.







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