SOLVED

Modern Page People Web Part Phone Number

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Frequent Contributor

People web part compact layout use to show email and phone number when one hovered over a profile.  A while ago the phone number disappeared, but we still see the email.  Users want the phone number back.

 

Does anyone else have the same problem? 

6 Replies
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Hi @Catherine Billick,

 

Ours is working as expected.

 

Any chance that the phone number is no longer being synchronized from AD to O365?

 

I hope this helps.

 

Norm

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@Norman Young - Not sure and will have to check with the people who take care of that. Thanks for the quick reply.
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Forgot to add that the phone number does show up in other areas on O365.
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The People Card should be consistent across Office 365. I would consider opening a support ticket with Microsoft.

 

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Just a note that the email is also missing now. Maybe MS will surprise us with an update in the future.
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Best Response confirmed by Catherine Billick (Frequent Contributor)
Solution

Phone number and even more is back!  Yay!

 

MS must have been tinkering in the background.