SOLVED

Modern Page People Web Part Phone Number

Iron Contributor

People web part compact layout use to show email and phone number when one hovered over a profile.  A while ago the phone number disappeared, but we still see the email.  Users want the phone number back.

 

Does anyone else have the same problem? 

6 Replies

Hi @CatherineB,

 

Ours is working as expected.

 

Any chance that the phone number is no longer being synchronized from AD to O365?

 

I hope this helps.

 

Norm

@Norman Young - Not sure and will have to check with the people who take care of that. Thanks for the quick reply.
Forgot to add that the phone number does show up in other areas on O365.

The People Card should be consistent across Office 365. I would consider opening a support ticket with Microsoft.

 

Just a note that the email is also missing now. Maybe MS will surprise us with an update in the future.
best response confirmed by CatherineB (Iron Contributor)
Solution

Phone number and even more is back!  Yay!

 

MS must have been tinkering in the background.

1 best response

Accepted Solutions
best response confirmed by CatherineB (Iron Contributor)
Solution

Phone number and even more is back!  Yay!

 

MS must have been tinkering in the background.

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