Jan 31 2022 12:28 PM
Inside our Office 365 tenant, we have provisioned the Office 365 Learning SharePoint site. But when users access the home page of the site or any other modern page inside the site, the web parts inside the page keeps loading forever as follow:-
Any advice what could be causing this issue?
Thanks
Jan 31 2022 02:50 PM - edited Jan 31 2022 02:51 PM
Is this happening only on this O365 learning site or on all Modern sites? How did you create this Learning site? was it via Microsoft 365 Learning Pathways?
https://docs.microsoft.com/en-us/office365/customlearning/
- I would try to get Developer tools trace and see if you are seeing any HTTP 500/ 400 or 403 status coming back from SharePoint Online service.
- Also, are you able to reproduce this behavior with InPrivate browsing session as well?
- What browsers are you using to access these sites? Are all users having this issue?
Feb 01 2022 02:19 AM
@Dhiren Mehta tried this on chrome, edge & Firefox + yes i cleared the browser cache.. nothing solved this issue
Feb 01 2022 05:21 AM
Feb 01 2022 06:49 AM
Feb 01 2022 06:56 AM
@regalchidi here are the results from F12 developer tools:-
could those be causing the infinite loading?
Thanks
Feb 01 2022 06:57 AM
@Dhiren Mehta inside the F12 developer tools i am getting these errors:-
could those be causing the infinite loading issue?
Thanks
Feb 01 2022 07:27 AM
Feb 01 2022 07:34 AM
@Dhiren Mehta thanks for the reply.. yes the Network tab has also an error as follow:-
any idea how i can fix these errors?
Feb 01 2022 07:43 AM
Feb 01 2022 08:58 AM
@Dhiren Mehta thanks,, i opened a ticket with Microsoft regarding this issue. regards
Feb 03 2022 07:12 AM
Oct 22 2023 05:44 PM