mailto not working with button

New Contributor

I contacted Microsoft for help as I am trying to getting a button to essentially allow user to click the button for them to be presented with outlook. I have tried everything to add mailto: or even MailTo: or Mailto:. Very frustrating because there is no other solution. I don't want to add it as text to the site. Could anyone advise any other option for this button to work to email the certain assigned email. 

10 Replies

@Imanh08 you can do this with an image web part.  Add your image and in the Link field type mailto:address. It will add an https:// before it as you type:

email3https.png

 

Once you've entered the whole address just delete that https:// and click the Republish button. When you click the image Outlook will open.

 

email3a.png

Rob
Los Gallardos
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)

@RobElliott  Hi Rob thanks for your help unfortunately its still not working for me. No idea why its not working with any of the web parts!

@Imanh08sorry, I can't help further then because it's working perfectly for me.

 

Rob
Los Gallardos
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)

Guessing you're using Chrome?
It seems that chrome is having a bug with mailto, so that's the reason. :)
Try with Edge or Firefox etc.

@NicolasKheirallah I use Chrome, it works for me.

 

Rob
Los Gallardos
Microsoft Power Automate Community Super User

Well what version? I'm guessing an older version?

I'm tested it on Chrome: "108.0.5359.124" and it doesn't work there. Tested on multiple machines
Webpart works in edge: "108.0.1462.54" and Firefox: "107.0.1". Tested on multiple machines

@NicolasKheirallahI'm using version 108.0.5359.125 (Official Build) (64-bit). Works perfectly fine.

 

Rob
Los Gallardos
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)

@RobElliott 

 

It should come off as unfriendly as I'm not being unfriendly :)

Are you using any beta version of chrome? As the latest one is 108.0.5359.124 and seems to be a bug in that one. 

https://www.whatismybrowser.com/guides/the-latest-version/chrome

 

Might be a bug on the 108.0.5359.124  which has been fixed on 108.0.5359.125 

@NicolasKheirallah I was actually using Edge but I am in contact with Microsoft themselves to see what is happening. 

What Edge version ? :)

 

You can clearly see it's an browser issue, if you press ctrl + the link, it will just open a tab to mailto:email address removed for privacy reasons instead of prompting you to open your email or opening a new email