losing access to shared documents

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Occasional Visitor

Dear all,

 

we have a strange problem: one of our partners keeps losing access to shared documents. So we have to enter his address again and again. There is no automatic expiry date defined in the settings. The only strange thing is that the time stamp of the documents does not match our time zone. Does anyone have an idea how to solve this?

 

Yours sincerely and thank you very much!

1 Reply

Hello @Ralf_Ryter 


have you checked the site time zone?

 

A client from me had the same issue, but he has inherited the permissions in a library and all existing sharing links lost.

 

Regards, Dave