Issues with Video Playback (no audio on Laptop or mobile devices)

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New Contributor

Hi all,

 

SharePoint Online

Have tried a variety of devices and browsers.

 

My issue is with video playback regarding uploaded videos; on Desktop uploaded videos play perfectly. However when viewing the same pages/files on Laptops or mobile devices the video plays, but there is no audio.

 

I can't fathom why this is the case, I have tried viewing the files in both File viewer and Document Library web parts but to no avail.

 

Is this a known issue? Has anyone else encountered this before?

 

Thank you.

1 Reply
Recording of teams meeting session audio wont playback on sharepoint mobile app.

Plays fine on desktop. Please fix the sharepoint app.

Why cant you play your own recordings?

Teams fail!
Sharepoint teams site on iphone 4.34.1