issue with view files explorer

[sebastien_trincal]

Hello community,
I have a problem with view files explorer.
I have an icon on sharepoint but when I click on the view files explorer, the windows explorer not open on my computer on WINDOWS 10 but Windows 11 the windows explorer open.

[#2]

@sebastien_trincal Did you set up View in File Explorer option in Microsoft Edge browser for latest SharePoint online updates as IE browser is now not supported officially?

Check and follow the article: SharePoint Online: View in File Explorer available in Microsoft Edge 

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[#3]

@ganeshsanap, yes it's configured on EDGE.
My problem it's the windows explorer does not open on WINDOWS 10 but it's open on WINDOWS 11