Dec 28 2018 07:44 AM
Hello,
One of my page editors is unable to upload images to a SharePoint online page. Any insight into what I need to do to fix this? She currently has full control access to the page. Thank You!
Dec 28 2018 07:53 AM
Are you referring to an image web part, a content editor web part or uploading it to a library that's sitting on the page? What is the error being received?
Dec 28 2018 08:05 AM
She is able to add an image web part but then when she tries to select an image to upload to the web part, then she gets the error.
Dec 28 2018 08:16 AM
There is one attached to the original post too, but attached here as well.
Dec 28 2018 08:22 AM
Sorry Jessica, completely missed that in your first post. Make sure she tries different browsers. Also, if she's trying to upload directly via the web part, maybe upload the photo to SharePoint first, then grab it from there.
Dec 28 2018 08:31 AM
No problem, appreciate the help! She is not able to upload to this SharePoint site as it is locked down for security. She is in Chrome now and when she is able today will try a different browser.
Dec 28 2018 08:31 AM
She is in Chrome now and when she is able today will try a different browser. Thanks!
Dec 28 2018 08:32 AM
That would be the issue then - the page is trying to save the image to a library she doesn't have permissions to contribute to. She needs to have contribute rights to at least one library on the site.
Dec 28 2018 08:33 AM
Ahha! Let me try that. She also said she is not able to add links, is that a similar issue?
Dec 28 2018 08:36 AM
yes, she will need contribute rights to whichever list or library she's trying to add links to
Dec 28 2018 10:27 AM
Thanks to you both! I decided to set up a subsite instead as she can't have additional access to the other site the page was on.
Oct 12 2022 03:02 PM
Unsure if you have resolved the issue but I had the same problem.
I found the issue was caused by NOT having 'Edit' access to the 'Site Assets' library. If you create a new 'Page' then it doesn't automatically create the 'Site Asset' folder for that page until you upload something that isn't already in the 'Site Asset' library (e.g. like a new image).
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