Amazon Customer service will NEVER ask you to share your password or 2-step verification codes, or request that you install remote sign-in software on your computer. If anyone claiming to be associated with Amazon Support requests this information, immediately contact us. Amazon will also NEVER make outbound phone calls.
You can call Amazon Service to immediately disable your account if you suspect your account has been compromised.
Once your account is disabled, you will then need to go through our automated account recovery process in order to re-enable your account, which can take several days.