Follow feature on SharePoint page errors out

Steel Contributor

We have several users where the follow feature on the SharePoint page is not working. They always get the "We couldn't get the list of sites you follow" message with the ice cream cone.

 

It is not all users, but several.

 

When they click "Follow" on the site they want to follow it says "you're already following this site" and if they click on that message the older version of the follow page comes up and shows the correct sites. The page that isn't working is the newer "SharePoint" page with the site cards. They do see "Frequent" but "Follow" is errored out.

 

Any suggestions?

3 Replies

I believe there is some other thread discussing this issue. Maybe you will want to search for it...

Did you ever figure this out? I'm seeing this for many of my users now. 

@Eric Adler  We have also noticed this issue.