Jan 17 2020 02:51 PM
The Follow feature is not working on our company's Sharepoint online website. When a user clicks the star next to Follow to follow a page, either the star is deselected when they come back to the page or the Follow star is selected for each page throughout the site.
Is this a known bug or is it just our site? Is there a way to fix it?
Jan 17 2020 03:37 PM
Jan 28 2020 01:24 PM
Thank you @Chris Webb for your response.
I now understand that the follow feature will follow the entire site collection.
But, we are still having issues with the follow feature still being de-selected, even for our veteran employees. They will select the follow feature and after a few days the feature is de-selected (all on its own). What do you suggest for this?
Jan 28 2020 01:30 PM
Jan 28 2020 01:39 PM
Great! Thanks for the quick response. I'll open up a ticket for this. It is happening for several users.
Nov 22 2020 04:36 AM
Apr 15 2021 03:55 AM
@Roberta_Ray did you solve this? experiencing the same thing
Mar 04 2022 08:49 AM - edited Mar 04 2022 08:50 AM
I'm seeing this issue as well, but only on our Classic SharePoint sites. It is working on our Modern sites.
On a classic site if you hit "follow", a pop up displays "you are now following this site". Once the pop up disappears, the star is empty and still shows as not following. This is happening for all our users.
Aug 18 2022 09:42 AM
@mikey365 This is happening to us too. Is there a fix? We're launching a new intranet page and this is problematic at the moment.
Aug 27 2022 08:37 AM
Aug 31 2022 11:23 AM