Oct 31 2019 11:46 PM
We have created the External users in our SharePoint Online using following gmail and custom domain emails:
1. xyz@gmail.com
2. xx@xyz.com
All these external user don't have office 365 account.
If we send the request it will ask to create Microsoft office 365 account or create the Microsoft public email account (ex: hotmail, live, outlook).
My Question is, they cannot access with Gmail or own domain email?
Nov 01 2019 02:30 AM
Hi @Jeyganesh ,
If they don't have office 365 then they would need to create a Microsoft account. There is a setting to enforce them to create an account with the email address you send the invite too. So they are logging in using their Gmail or domain name but using a separate password for the Microsoft Account.
There is a 3rd option that allows them to login for 24hrs using a code which is coming soon (maybe here, I haven't checked recently).
Hope that helps
Andy
Nov 01 2019 02:50 PM