10-29-2019 07:29 AM
10-29-2019 07:29 AM
Some of our users are receiving "Error: File Not Found" when saving changes to existing list items.
Has anyone experienced this with SharePoint Online? If so, what was the workaround / solution.
10-29-2019 08:31 AM
11-26-2019 09:24 PM
We have a few clients experiencing the same error when saving a new record in a modern SharePoint list. But it only happens intermittently, and has been occurring for 1-2 weeks.
I will ask them to try a different browser (they are on Chrome).
They advised their colleague could enter the identical information using their laptop and not have the problem.
I have raised a Microsoft Premier support ticket in regards to the issue,
Will post an update when I know more,
11-27-2019 08:03 AM
Yup, same here. I have a ticket open as well for the past week or so.
Tried both Chrome and Firefox.
The error will appear when editing item or creating a new item.
Quick edit just freezes.
Tried also creating a brand new SharePoint list, same problem.
It's been horrible today, it sometimes takes 4-5 tries to commit a change to a list item.
12-02-2019 04:03 PM
Has anyone gotten a response from MS on this issue? We are experiencing the same thing. Too intermittent to establish some type of workaround. We are holding off on launching a call center solution until this is resolved. Too difficult for users to work around.
12-03-2019 02:16 PM
We have a workaround for the time being which was to simply remove the 'attachments' from the list. Fortunately the clients in this particular office don't use the attachment function so were happy to live without it.
3 days without incident - so far so good!
The Microsoft tech advised that the Fiddler trace or HAR log is the key to find out the RCA of this issue, but as I cannot reproduce the same issue on my own laptop, it makes it hard to capture (unless you want to significantly disrupt the client on their own machine).
Will keep you posted.
12-03-2019 04:46 PM
The client has called back this morning to advise the issue is still occurring - even after removing attachments from the SharePoint list.
As others in her office are not getting the error, we're swapping out her laptop and will bring the culprit down to IT so we can try to reproduce the error, then run a fiddler trace.
Will update as more info comes to hand.