Documents not opening in client application in Office365 document library using Chrome browser.

[Tarundeep Singh]

Few key details,

- SharePoint Office 365

- Document Library 

- Document Library setting is set to 'Classic View'. Also advanced settings set to open with Client Application.

- Issue: Documents (word/excel) don't open in client application rather it opens document in online app.

- Issue exists only when I use Chrome browser and set library view setting to 'Classic View' instead of modern experience. In modern experience it works fine.

[#2 · Accepted solution]

Is it not an option to go to modern and avoid classic?

[#3]

@Tarundeep Singh - we are experiencing this in our tenant as well. Multiple different sites and ONLY when the library is set to display as 'classic'. Did you ever find a solution? Or did it 'fix itself'?