Jul 01 2019 12:33 PM
I created a new sub site in SharePoint 2016. Now I am trying to create hyperlinks to pages in the site on the main page similar to a table of contents. Not all, but some of the hyperlinks when created do not work. After created they show up blue on the page but are not clickable. Then when I re edit the page the URL is gone and has disappeared in the hyperlink area. Any thoughts as to why this may be happening only for certain pages? I have tried inserting the link both from SharePoint and copying and pasting it as an address.
Jul 02 2019 02:39 AM
Oct 27 2020 03:31 PM
@Amanda_Carpenter I'm actually having this problem. It looks like it's been more than a year since you posted. Did you solve this issue?
Oct 27 2020 03:49 PM
@cwills if I remember correctly I was using my Mac, and I ended up using an Incognito Chrome Browser and it worked properly, when I use just a regular Chrome browser on the Mac it didn't work. Are you on a Mac or PC?
Oct 28 2020 06:24 AM
@Amanda_Carpenter I'm actually on a PC using Chrome but I should have thought of using a different browser. Unfortunately, now that I've tried several I've removed that theory (FF, Edge, Chrome incognito and as a last resort, IE). I think it's something to with the way the link is formed and I just haven't stumbled on how to resolve that or what part of the link is bad.
Oct 28 2020 06:35 AM
Feb 11 2021 07:26 AM
Feb 11 2021 08:08 AM
@duCygne I looked at the URL and discovered special characters in it (%E2%80%8B). These special characters showed up because I had copied and pasted titles/headers from word. I'm not sure if the same would happen for the name of an Excel file (or links within) but you could edit the link and see if the same special character set is in place. If it is, you may need to rename the header/section/title to remove the special characters.
Mar 05 2021 06:14 AM