Desktop Word not displaying SPO folders on Open and Save As

Copper Contributor

Hi

 

In desktop Word when I try Open or Save As I get screen as below ie SPO Sites entry is there but no folders are displayed and it says 'There are no sites to show right now'.

 

However if I try Browse and then paste the site url in the Open or Save As file dialog then I can get to the SPO files and folders. As users are moving from on-premises file server they wont be thrilled to have to paste the site url manually.

 

How can I get the desktop Word to display the SPO files/folders in the first place?

 

Thanks

 

Regards

 

TPM - Save As.png

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