Jun 29 2021 07:26 AM
We just started using sharepoint recently. There are files I need to delete, but when I delete them they come right back. Our administrator checked and made sure I was set up so I could delete. It did not fix the problem. See example - I am trying to delete the highlighted files. It lets me delete but they come right back.
Jun 29 2021 08:07 AM
Jun 29 2021 08:18 AM
@Joost van der Linden Just tried that but can't find an option to delete. And won't let me drag to the recycle bin. Maybe they still do not have my permissions done correctly. Kelly
Jun 29 2021 08:21 AM - edited Jun 29 2021 08:25 AM
Hi @Shs1201, Kelly,
That definitely looks like lack of permissions.
Unfortunately you cannot drag items from within a document library to the Recycle bin from within the SharePoint web site.
Do you see the "New" button which allows you to create a new folder or file? This helps us to determine if you have Edit permissions.
This behavior can also occur when, for example, a retention label has been applied to the documents.
Jun 29 2021 08:28 AM
@Joost van der Linden Looks like it. Guess I will check again with our Admin to make sure she has me set up correctly. How do I check to see if a retention label has been applied? Kelly
Jun 29 2021 08:56 AM
Jun 29 2021 09:26 AM