SOLVED

Custom audit report never completes

%3CLINGO-SUB%20id%3D%22lingo-sub-2254471%22%20slang%3D%22en-US%22%3ECustom%20audit%20report%20never%20completes%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2254471%22%20slang%3D%22en-US%22%3E%3CP%3EWhen%20running%20a%20customized%20audit%20report%20in%20SharePoint%20Online%2C%20the%20report%20never%20completes.%20It%20sits%20at%20%22Working%20on%20it...%20This%20shouldn't%20take%20long.%22%20for%2024%2B%20hours.%20See%20attached%20image.%20There%20are%20no%20error%20messages.%20I%20have%20tried%20it%20with%20a%20few%20different%20sites.%20The%20only%20time%20I%20was%20able%20to%20get%20the%20report%20to%20complete%20was%20on%20a%20test%20site%20that%20is%20never%20accessed%20by%20end%20users%20and%20with%20a%20time%20span%20of%20only%20a%20couple%20of%20days.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2254471%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Ereports%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESharePoint%20Online%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2344477%22%20slang%3D%22en-US%22%3ERe%3A%20Custom%20audit%20report%20never%20completes%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2344477%22%20slang%3D%22en-US%22%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F120278%22%20target%3D%22_blank%22%3E%40Jay%20Carper%3C%2FA%3E%20did%20you%20ever%20resolve%20this%3F%20I%20have%20the%20identical%20problem.%3C%2FLINGO-BODY%3E
Occasional Contributor

When running a customized audit report in SharePoint Online, the report never completes. It sits at "Working on it... This shouldn't take long." for 24+ hours. See attached image. There are no error messages. I have tried it with a few different sites. The only time I was able to get the report to complete was on a test site that is never accessed by end users and with a time span of only a couple of days.

3 Replies
@Jay Carper did you ever resolve this? I have the identical problem.
best response confirmed by Jay Carper (Occasional Contributor)
Solution
Yes, I opened a support ticket and the answer was that this function is no longer stable in Sharepoint and shouldn't be used. All audit log searches are being moved to the Security and Compliance center and will only be supported from there in the future.
Thanks, @Jay Carper. Good to know.