creating a workflow

[sherriec]

Can anyone help me with sharepoint and a workflow? I'm trying to set up a IT ticketing system in sharepoint and have a workflow send an email to the requestor once a ticket is completed?

[#2]

@sherriec 

Hello,

Create a SharePoint list and use "Send a customized email when a new SharePoint list item is added" as you can see in the picture below :) 

This will resolve the issue.

Regards,
Alireza