SOLVED

Can't move/copy files to other site

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We control a tenant that has 2 sites.

 

We want to move files from the "Shared Documents" Document Library in site A to the "Shared Documents" Document Library in site B.

However when selecting a destination to move/copy to, I can't select or see site B.

 

These are both Modern Document Libraries.

 

I enabled custom scripting, I am the tenant admin, I have the correct permissions for everything.

 

Thanks in advance!

10 Replies
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How long ago was site B created, and have you created or edited any content in site B yet?
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@Rob Ellis 

 

Hey Rob, thanks for responding!

 

The sites were both created 2 months ago (3/15).

They are both currently in use.

 

Site B is more active than A however, A has more data.

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When you select the move/copy option - do you see other sites to select from? e.g. is it just site B that is missing?
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@Rob Ellis 

 

I just made two test sites to check and they both show up.

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ok - so on site B. compared to the new test sites - what's different? Are you a member or owner on the new one, but maybe just a site collection admin on site B?
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@Rob Ellis 

 

I am owner on all sites.

 

I checked the permissions on the document libraries in the test sites and in site B, I see that the default groups (Visitors, Members and Owners) have different permission levels. 

 

In site B the default groups also have "Limited Access" in their permission levels 

 

Aantekening 2019-05-13 130440.jpg

("Bestuursbureau" = site B)

 

That's the only difference I can see.

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Are you 'Following' Site B? I seem to remember Following a site (top right of the home page) fixed this for me once.
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@Paul Chapman 

 

Yes! :) 

 

I hoped that would fix the problem.

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ok - so permissions is probably not the problem.
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Best Response
Solution

I fixed it?

 

I added a new clean site to the existing hub in which site A and B are connected. 

And now both site A,B and the new test site all show up in the "choose a destination" menu.

 

Maybe something went wrong with the hub functionality and it needed a refresh of some sorts.