Can't edit my own document uploaded in sharepoint

[rebirose]

Hi all,

I have created a document and shared it with all respective people but none of them can make any edits, including me. Even I can't edit my own document, it gives an alert as below and is only available in read mode. But I and other people need to make edits. I have copied and re-uploaded but that also doesn't work.

I am like forever stuck on this. Can anyone please rescue me? Thank you so much in advance :). 

[#2]

@rebirose Are you able to open and edit the file if you download the file on your computer? Try it just to make sure there is no problem with the file itself.

Also, make sure no one in your company changes permissions for these files. If you have access to site collection administrator account for this site, try login using that account and editing the file.

You can also raise a support ticket with Microsoft directly, follow: Get Office 365 support - online support 

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[#3]

@ganeshsanap Thank you for replying. Yes, when I download it, I can edit it. But thing is that we have multiple people who need to work together on this document and nobody can edit it, even if they are owners. As I have uploaded that file, I can't edit it as well. That's quite strange. 

[#4]

@rebirose You can also try opening SharePoint file in the Office app instead of the browser.

Documentation: Open a OneDrive or SharePoint file in the Office app instead of the browser 

Using this way, file will be stored in SharePoint and multiple users can access it.

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Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.