Jan 19 2023 09:34 PM
Hi all,
I have created a document and shared it with all respective people but none of them can make any edits, including me. Even I can't edit my own document, it gives an alert as below and is only available in read mode. But I and other people need to make edits. I have copied and re-uploaded but that also doesn't work.
I am like forever stuck on this. Can anyone please rescue me? Thank you so much in advance :).
Jan 20 2023 01:00 AM
@rebirose Are you able to open and edit the file if you download the file on your computer? Try it just to make sure there is no problem with the file itself.
Also, make sure no one in your company changes permissions for these files. If you have access to site collection administrator account for this site, try login using that account and editing the file.
You can also raise a support ticket with Microsoft directly, follow: Get Office 365 support - online support
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Jan 20 2023 01:06 AM
@ganeshsanap Thank you for replying. Yes, when I download it, I can edit it. But thing is that we have multiple people who need to work together on this document and nobody can edit it, even if they are owners. As I have uploaded that file, I can't edit it as well. That's quite strange.
Jan 20 2023 01:09 AM
@rebirose You can also try opening SharePoint file in the Office app instead of the browser.
Documentation: Open a OneDrive or SharePoint file in the Office app instead of the browser
Using this way, file will be stored in SharePoint and multiple users can access it.
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