Jul 30 2017 03:22 PM
Jul 30 2017 03:22 PM
I'm experiencing a rather strange issue with modern team news. I have this issue on two different O365 tenants.
When a team site has a header image - the news thumbnail will render the site header image, not an image from the news post.
This is the news web part - the news item thumbnail is the same image as the site header:
Even though the news item looks like this:
Jul 31 2017 01:50 PM
Could you please provide some more details on this one? Is the site you are seeing this on a classic team site or a modern team site? Do you see the same thumbnail generated for all the news on that site?
Jul 31 2017 01:56 PM
If i temporarily remove the header image, post my news item, then reapply the header image. I get the desired result.
Apr 30 2018 04:31 AM
I have the same issue. The Thumbnail is a bit random.
Do we have any news on this matter?
Nov 06 2018 05:18 AM - edited Nov 06 2018 05:20 AM
We cannot specify the thumbnail image, it is decided for us by Sharepoint - this is a real problem for content managers !!
i.e. Sharepoint will automatically set the thumbnail image based upon the 'first' custom image it finds in the news article. So if I use a custom header image it will pick that for the thumbnail too.
This is a real problem because quite often we need to select different images because of the difference in aspect ratio. i.e. What works at thumbnail ratio doesn't work at super-wide ratio in the header.
SEE example attached - [Thumbnail and header]- it just doesn't work !!
We need to have the ability to set a specific thumbnail image 'independently' of the images used in the new article page.
Nov 06 2018 05:29 AM
We cannot specify the thumbnail image in news articles, it is decided for us by sharepoint - this is a real problem for content managers !!
i.e. sharepoint will set the thumbnail image to be the same as the 'first' custom image it finds in the news article. This is a real problem because quite often we need to select different images because of the difference in aspect ratio. eg what works at thumbnail ratio doesn't always work at the super-wide header ratio.
In order for me to use this image for the thumbnail...
...I have to use it as the header image in the news article page.
But it simply doesn't work in this ratio format.
We need the ability to set a specific thumbnail image independently of the image used in the new article page.
Mar 18 2019 04:48 PM
@Toby Hallam - actually, if you click Page details, you'll see the option in the right pane to select a Thumbnail photo. That photo will appear in the News rollup.
However, I cannot display the image in the CQWP.
Jul 08 2019 12:38 PM
what if you dont see the change image option?? is that a site setting? @Melissa Liston
Jul 09 2019 12:53 AM
Thanks for the pointer @Melissa Liston , however I dont see that option. 'Change Thumbnail' is missing from the the right hand panel. And in true Microsoft style, one problem leads to another,... Every time I open the 'Page Details' panel the whole page locks up and crashes.
Jul 09 2019 02:19 AM
Same thing. Can't change the thumbnail. Is it only for some releases?
Jul 11 2019 08:43 AM
Jul 11 2019 08:44 AM
Sep 25 2019 07:02 PM
@Toby Hallam Have you seen any update on this issue? I was able to change thumbnails earlier this week but now the change button is gone.
Nov 26 2019 06:28 PM - edited Nov 26 2019 06:28 PM
@jeremylacey I have just had the same problem as you; This morning my "change thumbnail" was working, and it has mysteriously disappeared for SOME pages only.
Dec 02 2019 11:06 AM
@kiwi-neil I've had this issue recur randomly, and resolve randomly. From what I can tell, it seems to be related to a Power Automation (formerly known as Flow) that manages our customized Approval workflow. I contacted Microsoft on this, but they have PA/Flow in a separate team, and they were unable to fix the problem in the original team I was assigned to. I am guessing that there is something in the Flow that steps on the news articles, because they are also not displaying in date order in the default News page. Sorry I don't have better news for you.
Jun 11 2021 10:17 AM
I don't know if this is still relevant but, I figured out a work around.
You have to select the "image and title" layout. Once you've done that you can navigate to the page details and change the thumbnail. Then you return to the layout and choose the "plain" to just have a text title. It keeps the thumbnail but doesn't require you to have the image in the title!