Jul 10 2019 06:11 AM
Good day everybody,
For a long time I've had a problem with the Hero web part and am more and more convinced now that it's a bug:
The image of the first or large left tile is always blurred or of poor quality, as if it appears in a smaller tile. See example below.
I have tried various file formats (jpeg, png, bmp), tried out all aspect ratios according to BestGuide (4: 3, 16: 9) - without success. I tried everything from 1024x768 to 3036x768....
When I edit the web part and click on "Republish", the big tile appears sharp. As soon as I do a browser refresh (F5), it will appear blurry.
This error appears is independent of tenant, users, browser, and browser.
It also makes no difference whether I used "auto-selected" or "custom image" and select the image by drag-and-drop or from the document library of the page.
The example image below has a resolution of 72dpi with 1880x1230 pixels
If it is not a bug and the fault lies with me, I urge you for help.
Thank you!
Aug 04 2019 11:42 PM
Hello everybody,
could someone possibly help me here?
The problem still exists
Thank you and have a nice day
Aug 12 2019 12:23 PM
Same problem here!
Aug 16 2019 09:47 AM
@Collab-Constructor_93 same issue here! Did you find a solution for this?
Aug 16 2019 09:56 AM
Two or three days later, I created a second Hero Webpart on top of my existing one, put the same images and the top Hero Webpart had good resolution (Even after refresh), so I deleted the original Hero Webpart with the blurry picture. That fixed it for me... Worth a try IMO.
Mar 11 2020 05:58 AM
This is STILL occurring. Tried starting over with a new hero web part, but no luck. The rest of the images on the hero and other web parts are so crisp that this is really noticeable.