Brand Center Options Grayed Out (Already have Organizational Assets Library)

Iron Contributor

I'm trying to activate the Brand Center in Org Settings, but everything is grayed out.  I'm a global admin and we already use an Organizational Assets Library, which it detects.  According to the documentation, it's supposed to prompt to enable a public CDN and then we're good to go, but that isn't happening.

 

Anyone run into this?  Is there some kind of prereq that hasn't been met maybe?

1 Reply

@LucidBike1140 

Hello,

Thank you for your message. It sounds like you're encountering a permissions or configuration issue with activating the Brand Center in Org Settings. Since you're a global admin and already have an Organizational Assets Library, it should indeed prompt you to enable the public CDN as per the documentation.

Here are a few things you might want to check:
1. CDN Status
2. Prerequisites
3. Organizational Assets Library Permissions
4. Global/Office Settings

 

I hope this helps! Let me know if you need further assistance.