Oct 20 2021 11:15 PM
Please, I need someone's help. I have several lists in different sharepoint that worked as expected until a few days ago.
Since then, when I try to edit an existing element in any list (I get the same result regardless I'm just a member or an admin), all the fields appear empty (as you can see in the following image), and if I click save they really update to blank.
Yesterday I ask another member of one of these sharepoint to check if he also gets the same behaviour, but for him it works fine.
Does anyone know what my problem could be?
Thanks in advance.
Oct 29 2021 12:24 AM - edited Oct 29 2021 12:28 AM
Hello, I have the same problem, when I (and many of my users) edit existing list element the fields are blank on the sahrepoint form.
But i work fine when I run the browser in private mode !
Oct 29 2021 12:35 AM
Oct 29 2021 12:36 AM
Oct 29 2021 12:39 AM
Nov 09 2021 08:19 AM
Nov 10 2021 01:38 PM
Nov 22 2021 07:35 AM
Nov 22 2021 08:05 AM
The problem is local on specific computers. It happens on mine but the rest of my team is fine. It's something to do with the cache (or cookies in sharepoint on the web).
You can fix it by either clearing cookies for sharepoint in your browser or clearing the Teams cache on your computer (for desktop app).
To clear cache, delete everything in %appdata%/Roaming/Microsoft/Teams
The list will then show again but shortly the problem will start again. Hopefully Microsoft fixes the bug soon or we just find a way to fix it ourself...
I will update this thread if i find a fix.
Nov 22 2021 08:28 AM
thanks
that's right, if I clear all cookies from my browser (Edge), it works again, but only for 1 visualization
if I close the tab and reopen it, or just refresh it (F5), issue comes back
it seems to be a regression from Microsoft updates ?
Nov 23 2021 02:28 AM
Nov 23 2021 05:45 AM
Nov 24 2021 12:22 AM
the only turn around for now we fugured out is to move back to the classical dispaly of sharepoint
if you switch back, all fields are available
but it s clearly not acceptable mid term
Nov 24 2021 12:30 AM
Nov 24 2021 02:11 AM
Nov 24 2021 02:18 AM
@Thomas_Lorge me neither...
Here we tried making some changes in my computer but it worked for just a few days, since last week I have the problem again
Nov 24 2021 05:23 AM
Nov 24 2021 07:52 AM
Nov 25 2021 12:46 AM
Nov 29 2021 11:02 PM - edited Nov 29 2021 11:02 PM
Does anyone have some update?
A curious thing I realized is that on some sharepoint list the problem is there, while on another sharepoint list with the same features the problem does not show up.
Waiting for a feedback
Nov 30 2021 01:05 PM
We have submitted a ticket to Microsoft Unified Support and awaiting a response. I have tried it in different browsers and different computers, the same result. Clearing cache solves it only temporarily until you refresh the page. My theory is that is related to the coming feature - Cached version. I have installed Microsoft List PWA. Whether you have the cached version can be seen on a tick symbol to the right of the List Name and the tooltip saying the list is synchronized.