May 26 2021 06:42 AM
In the past two weeks, we've had 4 different people across our university report that "some users" have been unable to open sharing links to files or folders. In most cases, the share is created for "people in your organization with the link" and then sent to people who are definitely in-org. The people reporting the issue say that it's happened with multiple files/folders and is intermittent/inconsistent. For example, "File 1" is shared to people in the org, then the link is sent to some org users. Person A is unable to open it, but Person B can (again, both are org/tenant users). "File 2" is shared the same way, and Person A can open it, but Person B can't.
Of course, we have been completely unable to accurately replicate the issue.
May 26 2021 08:35 AM