All Users cannot retrieve Office Profile when click My office Profile in SharePoint online

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New Contributor

All Users cannot retrieve Office Profile when click My office Profile in SharePoint online, As well, it does display the Office profile photos for all users. It happened since last week.

Thanks in advance for any comments.  

 

Office User Profile.JPG

3 Replies
Hello Jason,

What exactly is displayed when your users click "My office profile" ?

Also, you shared a screenshot from within the SharePoint Admin center...

Can you give extra details?

Thanks
Hi Andres,
Thank you for the feedback.
When I click "My Office Profile" from any SharePoint screen or even from Office.com, there are no reactions, it did nothing to all users. In the past, it opens user's profile window.
I do have SharePoint Admin Role.

Thanks,

Jason.
Hello Andres,
Amazing. It works now. Did you do any fix?

Thank you!
Jason