Access rights to viewing a video in a Sharepoint Site

[Ronald_Santos]

Hello,

I created a SharePoint site and invited some of my colleagues (i.e. internal users) to the site.  See image below.  Even though this person is an internal user, he still has to request access to the video.  Can you tell me why?  The goal is for all users who have access to the Sharepoint site to not have to request permission to view videos.  Thanks.

[#2]

Hello @Ronald_Santos 

please make sure, that the video is stored on this site and that the users have access to the library...or video. You can check the permissions in your library or direct on your document througt manage access panel > https://support.microsoft.com/en-us/office/see-who-a-file-is-shared-with-in-onedrive-or-sharepoint-5... .

Best, Dave

[#3]

Hi David, thanks so much for answering my question. This direction is clear. I've always been a bit confused with access rights to videos, so I am grateful. Please see screens shot below. The video in question which has access rights issues is displayed on the Sharepoint site in question in an iframe. The source of the video is our Office 365 Stream service. I like the presentation where the user sees a frame of the video.
If I do as you recommend, can I use an iframe to display the video which will now be contained in the Sharepoint Library? Many thanks again.

[#4 · Accepted solution]

Hello @Ronald_Santos 

ok, now it's more cleare. When it's a iframe, then the user need access to the stream video, i know, it's a little bit complicated to understand, so it's easier to use the new Stream (on SharePoint). It's the new way to manage videos in your company and the old service are retired.

More informations around Stream (on SharePoint) and about the migration from the old classic Stream: https://learn.microsoft.com/de-de/stream/streamnew/features-new-version-stream

When you save your video in a SharePoint library, you can use the "File and Media" web part to show your video.

Hope this helps.

Best, Dave  

[#5]

Dear David,
This is very helpful and solved my problem! Thank-you!

[#6]

@DaveMehr365 Dear David, sorry. I have to reopen this issue. People are still having problems accessing the video. This even when I put the video in the Sharepoint site and used the web part that you recommended.  As you can see, from image all access rights seem to be in order.  Thanks so much

[#7]

Hello @Ronald_Santos 

are the video stored on the same site? Have the users access direct to the video in the library? Or what kind of troubles they have?

Best, Dave

[#8]

I figured it out. I know this might be obvious to 365 veterans, but it was not to me. I have to make sure and tell external users that they have to verify that they are logged in to a MS account on the browser where they are accessing the Sharepoint site. I think a lot of people assume that just because they are logged in to the desktop version of whatever Office 365 app they are using, access rights extend to the browser. To be honest, I don't think that MS does a good job in explaining the interaction between Offic365 desktop apps and using the browser versions. Thanks for trying to help me.

[#9]

@Ronald_Santos 

Hello! I was logged in to my ms account on my browser but still share the same issue; The video is on my colleaugues "sharepoint" file. The sharepoint file is accessible through her desktop => anyone with access to the site has access to the sharepoint file she has as I can access all the documents and videos. Neverthless, when she shared the video that is very much available on sharepoint on the main page of the platform it still gives an error.
other users are facing the same issue. 

Best Regards, 

[#10]

Hi @OceanECh,

I'm not a seasoned user. But, there is also a benefit to that.    I don't know for sure what your Office 365 subscription entitles U to.  I know an org can raise a ticket directly with MS.  Perhaps you can ask your IT people to do that.  In the mean time, can U share a screenshot of the error message? Good luck.  This can be frustrating.