Hi All -
I am hoping to get some clarity on a reoccurring issue. My company recently transitioned to Sharepoint and since the beginning, there have been permission issues when trying to grant access to our client's individual files. Our newest issue is that when we email a link to a specific document (doc, xls, pdf, etc.) to a client from within their folder, they get an access denial error.
These folks have been granted editing permissions in their client folder via this method - Elipsis --> Share - Specific People --> Allow Editing --> Apply --> Send - and can get into their files fine, so why can't they open the links? I've attached the message they receive for reference. Any help would be greatly appreciated as I feel like I am going down a rabbit hole trying to troubleshoot.
