Acces denied on SharePoint but user has rights

[ElineH91]

Hi all,

I have a user that needs to access a certain SharePoint page. I and the site owner have given him the rights he needs but he still gets the Acces denied page (uses the good link).

We have tried the following:

- Remove acces on the page and give rights again,

- Remove and give access through admin center.

Non of these options seems to work. Does anyone know how we can solve this issue?

[#2]

@ElineH91 

Try to check the following for the user. 

• Permission on the site level
• Permission on the library level

What about the home page and other pages, whether the user is able to access those pages?