Troubleshooting web part loading

%3CLINGO-SUB%20id%3D%22lingo-sub-1138530%22%20slang%3D%22en-US%22%3ETroubleshooting%20web%20part%20loading%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1138530%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20there%2C%26nbsp%3B%3C%2FP%3E%3CP%3ECan%20anyone%20offer%20some%20suggestions%20for%20troubleshooting%20an%20issue%20on%20a%20SharePoint%20site%3F%20A%20simple%20list%20with%20tabbed%20content%20and%20a%20calendar%20are%20located%20in%20the%20side%20bar%20of%20the%20portal's%20master%20template.%20It%20stopped%20loading%20on%20the%20master%20page%2Fhome%20page%20of%20the%20portal.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIssue%3A%26nbsp%3B%3C%2FP%3E%3CUL%3E%3CLI%3ECustom%20webparts%20won't%20load%20on%20home%2Fmaster%20page%20of%20SharePoint%20portal%20(see%20before%20image)%3C%2FLI%3E%3CLI%3ESame%20webparts%20will%20load%20on%20all%20of%20the%20subsites%20(see%20after%20image)%26nbsp%3B%3C%2FLI%3E%3CLI%3EIt%20doesn't%20matter%20which%20browser%20is%20used%3C%2FLI%3E%3CLI%3EThe%20list%20is%20a%20%22custom%22%20built%20web%20part.%20It%20contains%20a%20tabbed%20quicklinks%20list%20and%20list%20dropdown.%26nbsp%3B%3C%2FLI%3E%3CLI%3EThe%20calendar%20is%20a%20simple%20view%20of%20the%20out-of-the-box%20calendar%26nbsp%3B%3C%2FLI%3E%3C%2FUL%3E%3CP%3ENote%3A%20I%20am%20not%20a%20SharePoint%20developer.%20I%20am%20simply%20trying%20to%20fix%20an%20issue%20with%20my%20company's%20intranet.%3C%2FP%3E%3CP%3EHope%20someone%20can%20offer%20some%20suggestions%20of%20what%20to%20look%20at%3F%20Am%20I%20missing%20any%20important%20information%20to%20help%20solve%20the%20issue%3F%3C%2FP%3E%3CP%3EThank%20you!%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Occasional Visitor

Hi there, 

Can anyone offer some suggestions for troubleshooting an issue on a SharePoint site? A simple list with tabbed content and a calendar are located in the side bar of the portal's master template. It stopped loading on the master page/home page of the portal. 

 

Issue: 

  • Custom webparts won't load on home/master page of SharePoint portal (see before image)
  • Same webparts will load on all of the subsites (see after image) 
  • It doesn't matter which browser is used
  • The list is a "custom" built web part. It contains a tabbed quicklinks list and list dropdown. 
  • The calendar is a simple view of the out-of-the-box calendar 

Note: I am not a SharePoint developer. I am simply trying to fix an issue with my company's intranet.

Hope someone can offer some suggestions of what to look at? Am I missing any important information to help solve the issue?

Thank you! 

 

0 Replies