Jan 27 2022 11:15 AM
When adding external users (outside of our organization); the checkbox for send invitation is greyed out with a check in the checkbox. Therefore, an email invitation will occur. Sharepoint online does send an email to the recipient but it goes into the recipient's SPAM folder. Need a work around to prevent this from happening. I always have to get in touch with the recipient by phone or another email to look into their SPAM folder so they can accept the pending invitation. Please help!
Jan 28 2022 01:26 PM
Jan 29 2022 06:54 AM - edited Jan 29 2022 06:55 AM
Here is a popular subject line from my service desk:
phish from no-reply @ sharepointonline.com
The frequency of breached tenancies is why your recipient's mail system is inclined to junk your genuine invitation. We know how these breaches are happening. At Ignite last year, we had the spectacle of speakers saying "Please put your users on MFA" - in 2021! Microsoft, stop messing around: raise your M365 prices 10% then discount them 9% for customers who can keep their users 9x% on MFA and don't sully the swimming pool with leaky on-premises systems. You have a high-risk [mail] delivery pool; create a low-risk delivery pool, offer it to customers who can meet these requirements and make it publicly identifiable. If it comes with higher limits, you might even be able to charge a premium for that. By offering a two-tier service, you will motivate those SFA laggards to move forward.
Feb 07 2022 11:28 AM
Feb 08 2022 12:14 AM