May 31 2022 05:37 AM
May 31 2022 05:37 AM
Has something changed in SharePoint Online within the last week with SharePoint add-ins? Since around Thursday last week, all SharePoint provider hosted add-ins fail to install with an error "The operation took too long":
If the add-in has previously been installed on the tenant then you want to add the add-in to a new site collection on the same tenant, that works fine. It doesn't work if the add-in is going into a tenant for the first time.
Has anyone else seen this issue?
Jun 01 2022 08:25 AM
@Paul Mather I have the same issue, tried different tenants and different computers. Its completely stopped our development flow.
Jun 01 2022 08:30 AM
Hi @IainL-Betasoft have you raised it to Microsoft?
Jun 02 2022 10:31 AM - edited Jun 02 2022 10:32 AM
I have the same issue in my tenant. Raised MS support ticket as well waiting for response.
Jun 02 2022 02:17 PM
That's great you've raised it @Padmanaban_Jayaraman, all we can do it all raise support tickets to get this issue noticed. Anyone else who has this issue - please open a support ticket as soon as you can.
Jun 03 2022 02:07 PM
Jun 06 2022 01:52 PM
Hello @ChrisbChicken ,
Any update from Microsoft for your issue?
Jun 06 2022 01:54 PM
Hello @Padmanaban_Jayaraman ,
Any update from Microsoft on your support issue?
Jun 07 2022 01:25 AM
Jun 07 2022 01:34 AM - edited Jun 07 2022 01:35 AM
We are having the same issue. The issue also occurs when trying to deploy an Add-In from Visual Studio. It hangs in the installation step of the Add-In in SharePoint. Right now there's no way to continue to debug our Apps, including very critical applications for DAX 100 companies..
Jun 07 2022 01:55 AM
@Sid_Clemens have you opened a Microsoft support ticket? If not, please do!
Jun 07 2022 01:56 AM
@Dominik_Marin Have you got a Microsoft support ticket open?
Jun 07 2022 01:58 AM
Jun 07 2022 05:47 AM
Jun 07 2022 06:28 AM
Thanks @Enric Carrión ,
This is the same issue we are seeing. Our SharePoint client IDs and secrets are created via the Microsoft Seller Dashboard, is this the same for you?
My case has been open with Microsoft since 30th May and still no progress.
Jun 07 2022 07:01 AM
Hey @Paul Mather, no, we generate a random dynamic secret during the installation of our add-in. And client ID is always the same. The add-in is working perfectly in other tenants and it hasn't been modified at all since long ago. Let's see if we get some answers...
Jun 07 2022 07:04 AM
Jun 07 2022 07:47 AM
Hi @Xavi Reig ,
Have you opened a support ticket with Microsoft? If not, please do so to get the visibility this issue needs within Microsoft.
Jun 07 2022 07:55 AM
hey @Paul Mather, yeah I opened two separate tickets and I actually got a response already in one of them: "After consulting with my back end team, it appears this feature has been temporarily removed while we make improvements to the interface. Not to worry though, it will be returning in the next security patch."
I've asked for an ETA.