SOLVED

Reclassifying Domains in settings

Silver Contributor

Hey Viva Insights team! Can we reclassify internal collaborators as external collaborators based on their email domain?

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best response confirmed by VI_Migration (Silver Contributor)
Solution

By default, collaborators using email domains that exist within an organization's Microsoft 365 tenant are classified as "internal collaborators." Internal email domains cannot be reclassified as external. However, an unlimited number of external email domains can be reclassified as internal. Also take a look at our documentation: Settings in Workplace Analytics - Workplace Intelligence | Microsoft Docs

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best response confirmed by VI_Migration (Silver Contributor)
Solution

By default, collaborators using email domains that exist within an organization's Microsoft 365 tenant are classified as "internal collaborators." Internal email domains cannot be reclassified as external. However, an unlimited number of external email domains can be reclassified as internal. Also take a look at our documentation: Settings in Workplace Analytics - Workplace Intelligence | Microsoft Docs

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