Microsoft has suspended my account

%3CLINGO-SUB%20id%3D%22lingo-sub-135670%22%20slang%3D%22en-US%22%3EMicrosoft%20has%20suspended%20my%20account%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-135670%22%20slang%3D%22en-US%22%3E%3CP%3EMicrosoft%20has%20suspended%20my%20account%20and%20I%20can%20not%20access%20the%20services%20of%20AZURE%20(I'm%20writing%20from%20another%20account).%26nbsp%3BAt%20Azure%20I%20have%20several%20paid%20virtual%20machines.%20What%20can%20I%20do%2C%20how%20to%20restore%20access%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-135670%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EIdentity%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMulti-Factor%20Authentication%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESecurity%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESecurity%20Center%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-135776%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20has%20suspended%20my%20account%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-135776%22%20slang%3D%22en-US%22%3E%3CP%3EAlso%20according%20to%20this%20FAQ%2C%20you%20might%20just%20need%20to%20wait%20for%20local%20business%20hours%20to%20begin%20before%20you%20can%20expect%20a%20response.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fazure.microsoft.com%2Fen-au%2Fsupport%2Ffaq%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fazure.microsoft.com%2Fen-au%2Fsupport%2Ffaq%2F%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-135775%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20has%20suspended%20my%20account%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-135775%22%20slang%3D%22en-US%22%3E%3CP%3EWhich%20support%20plan%20are%20you%20on%3F%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fazure.microsoft.com%2Fen-us%2Fsupport%2Fplans%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fazure.microsoft.com%2Fen-us%2Fsupport%2Fplans%2F%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EHave%20you%20tried%20tweeting%20%40AzureSupport%20on%20Twitter%20to%20make%20sure%20you're%20contacting%20them%20through%20the%20right%20email%20address%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-135717%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20has%20suspended%20my%20account%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-135717%22%20slang%3D%22en-US%22%3EHello%2C%20I%20wrote%20emails%20on%20Friday%20december%2009%2C%20but%20there%20was%20no%20answer%20in%2036%20hours.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-135681%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20has%20suspended%20my%20account%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-135681%22%20slang%3D%22en-US%22%3E%3CP%3EHave%20you%20contacted%20support%3F%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EWhat%20was%20the%20reason%20for%20suspension%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

Microsoft has suspended my account and I can not access the services of AZURE (I'm writing from another account). At Azure I have several paid virtual machines. What can I do, how to restore access?

4 Replies
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Have you contacted support?

 

What was the reason for suspension?

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Hello, I wrote emails on Friday december 09, but there was no answer in 36 hours.
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Which support plan are you on?

 

https://azure.microsoft.com/en-us/support/plans/

 

Have you tried tweeting @AzureSupport on Twitter to make sure you're contacting them through the right email address?

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Also according to this FAQ, you might just need to wait for local business hours to begin before you can expect a response.

 

https://azure.microsoft.com/en-au/support/faq/