AIP UL Scanner - Does not start scan

[SuwiwatJ]

Hi, all

I have installed and configure the AIPScanner using UL, I try to Start AIP scanner but the scanner not scan. Show Content Scan Job Status: Error Policy is missing

My Checklist:

1. App Registration: Done 

2. Unified Label: Done 

3. Deploy Policy: Done

4. Cluster: Done

5. Node: Done

6. Content Scan Job: Done (Alway Scan/Default Policy)

7. Repository: Done

[#2]

@SuwiwatJ 

Hi,

Did you mange to fix the issue. I m also getting the same issue. Don't know what to do. 

Thanks. 

[#3]

@SuwiwatJ 

Did you ever find a solution? I've had a support ticket open for 4 months, and I can't get a resolution from MSFT 

[#4 · Accepted solution]

Hello SuwiwatJ,

Are you running the latest AIP UL Scanner Version: 2.7.99,1.56.15

https://www.microsoft.com/en-us/download/details.aspx?id=53018

Do you receive the same results when you disable "Enforce" under Content Scan Job

Run Powershell command from the AIP Scanner: Start-AIPScannerDiagnostics

 Make sure all prerequisites are met: https://docs.microsoft.com/en-us/azure/information-protection/deploy-aip-scanner-prereqs

Kind Regards,

[#5]

@Thomas Smith 

Yes I have managed to resolve this myself, Jato I have done restart the AIP service on the server and reinstall AIP scanner.

[#6]

@Gawie_Botha 

Thank you

[#7]

@pradeepg290 I tried everything you mentioned and its still giving me the same error. Any idea what the issue might be?