Apr 23 2020
- last edited on
Feb 19 2021
We just installed Azure Information Protection Client in our environment. We are using onPremise AD with PTA and seamless SSO. Everything is working great except the onetime Authentication prompt to AIP, when starting an Office app. We just have to supply the username and the rest is working automatically.
I have read through the documentation but could not find a hint.
All other services such as portal.office.com are working without any prompts, so seamless SSO is clearly not the problem.
Thank you very much for your help!
Apr 23 2020 07:51 AM
Are the AIP IP addresses being allowed through your firewall?
The Azure Information Protection service also depends on two specific IP addresses:
Apr 23 2020 09:57 AM
Seamless SSO it client-dependent, not every application support it. Some apps deliberately provide you with a prompt, to address scenarios where you might be using more than one id/tenant.
That said I'm not sure whether this is "expected" with the AIP client, might be a good uservoice suggestion if not :)