Microsoft Secure Tech Accelerator
Apr 03 2024, 07:00 AM - 11:00 AM (PDT)
Microsoft Tech Community

Why does it take 15-30 to obtain a secure score?

Copper Contributor

According to Microsoft Support, now, it will maybe as long as a month for the system to start scoring my account.  Is this done by hand?  Why does it take a month?

2 Replies

Hi Mitch,


I think support gave you some bad info.  If you have a new Office 365 tenant you should see the score in about 24 hours.  If you are not seeing a score for a new tenant by then, please use the feedback button in bottom right of any Secure Score page to let us know that you don't have any data.

Hi Anthony,


I've got the exact same issue - a brand new tenant and have waited for a week to see if a Secure Score would appear.  Support don't seem to know what to do - I've used your feedback button on the Secure Score page.


Grateful for your help.