Jan 03 2019 12:41 PM
Jan 03 2019 12:41 PM
I'm testing a DLP Policy for emails and have enabled "I'd like to test it out first"
and have the following checked: "Show policy tips while in test mode"
I want to know if the Override option will display during the testing? Or will it only show up when I turn on the policy?
As well, I just want to be sure that when I have the following enabled, that the emails will still get sent out as long as the user overrides and provide a reason, see attached.
Jan 03 2019 05:39 PM
Jan 04 2019 08:23 AM
Thanks again for responding to my post. I'm just checking out your two links now.
I have already created 5 DLP policies for our tenant, all which are in test mode with Policy Tips, but during the test I don't see anywhere to override and it wasn't clear in the setup if we would see the override.
I'm just worried that once I turn on the DLP, that the users will be blocked from sending out the emails, even if I do have the Override feature turned on.
I do have one other question. In the DLP setting, I see that we can either Block the email from being sent, or Encrypt the email before sending, I would like to know what the experience is for the recipient when they get the encrypted email - how would they open and view the email?
Jan 04 2019 08:32 AM - edited Jan 04 2019 08:34 AMSolution
Not a problem - can understand the anxieties if you haven't done if before. They should not be blocked from sending out the emails unless you choose to block them.
You can find out more about the encryption here
And the recipient experience here
Encryption is designed for automated encryption of sensitive data; for example school or patient PII data. Most organisation's I have worked with tend to block as they don't want this information going out over email and prefer a different sharing forum such as Microsoft Teams (I.e. guest access)
Jan 10 2019 07:25 AM
Jan 10 2019 07:39 AM
Hi @Suolon Hu
Please see here about DLP Policies and attachments
I would recommend that if the attachment is triggering the policy then it contains sensitive data which you would not likely want to transmit over email. If it is like an excel, word, pdf file then I would recommend the user sharing them with the recipient from OneDrive, over Microsoft Teams etc.
Jan 14 2019 06:56 AM
So a few things about that.
We did not enabled External Sharing on our tenant, because we don't have a policy in place for that at the moment (that's a different journey altogether).
As for the files that are triggering the DLP, it's coming from our Professional Services department who regularly correspond with clients.... Which I'm thinking the better option in this case, and given the situation of external sharing being disabled, is probably to create a separate DLP Policy rule for them that will allow them to send attachments - probably but adding an exception on the file types being sent, and/or increase the min count? The problem is, we still want to be able to track those emails with the attachments, is there anyway to do that?
Also, another issue we're having are the GoToMeetings invites are triggering the DLP as well. The only content in those emails are the phone numbers which are triggering them - ie, false positives. In these cases, again, users are not given a prompt to override them and report them as false positives.
Aug 06 2019 06:39 AM