“The Enterprise Mobility Suite is symbiotic with Office 365 in terms of benefits,” says Andre Garcia, AVP, Global Infrastructure Services at ABM. “With Office 365, we provide the cloud services for employees to be more mobile and productive; with the Enterprise Mobility Suite, IT gets another set of cloud services to protect and manage users, devices, and data. We will use the Enterprise Mobility Suite to help our increasingly mobile workforce access and share data in a secure fashion on up-to-date devices, so they can work more productively and improve service.” “Managing identity is the first step toward empowering mobility,” says Garcia. “We use the tools in the Enterprise Mobility Suite for an enhanced level of end-user management and self-service capabilities and for multifactor authentication—and now IT can validate that devices connecting to the network are owned and controlled by individuals with the appropriate credentials.”The scenarios noted here by Andre (who was previously a guest on The Endpoint Zone ) are actually the two most common scenarios that I see among organizations who choose to deploy EMS:
“At St. Luke’s, we have many different versions of mobility,” says Brett Taylor, Information Technology Director at St. Luke’s Health System. “We were impressed by the level of investments Microsoft is making in its datacenters and by the rapid release cycle of new capabilities in the suite, such as the ability to use data loss protection for content in Microsoft SharePoint Online sites and Microsoft OneDrive for Business,” says Taylor. “The Enterprise Mobility Suite helps us answer our security requirements.” St. Luke’s clinicians want to access patient records from home and to provide better patient care outside of office hours, such as diagnosing an on-site concussion at a school football game, for example. To support that anywhere access, the health system needs to trust that each clinician’s identity is accurate and device is secured. Using the multifactor authentication capabilities and conditional access controls within the Enterprise Mobility Suite will deliver that trust.Two things really stand out from St. Luke’s story:
Toshiro Mine, Senior Manager, estimates that about 20 percent of the work normally required for mobile device management is expected to be reduced. He concludes, “Taking into account the integration capabilities with existing systems and the synergistic effects with our in-house solution, EMS is the most appropriate solution for our future business development.”SoftBank’s story features two very common scenarios I see on a regular basis:
“Employees use Office 365 to access and share updated project plans, equipment deliveries, and contracts,” says Kris Mampaey, Director of IT at Willemen Groep. “And employees are using our mobile apps to accomplish business tasks on the go. However, to enable these mobile work scenarios, we needed better identity and access management for SaaS [Software as a Service] resources, and we needed to secure and manage the mobile devices and smartphones used outside the corporate network—as well as the data they contain. The Enterprise Mobility Suite delivers these capabilities in one, cost-effective package.” “Thanks to the Enterprise Mobility Suite, we can confidently deploy mobile apps that deliver business value. The Invoice app streamlines our three-person sequential invoice approval process. Using the app on their mobile devices, approvers can make a quick decision anytime and anywhere. We are reducing payment cycles from 60 to 30 days, which puts us in a position to negotiate discounts with suppliers.”I love learning how the work we are doing is enabling organizations to re-imagine their business processes and drive efficiencies! I want to know how can we help you! To read the whole Willemen Groep story, check out their case study here .
“The Enterprise Mobility Suite provides the tools we need to configure, secure, and manage mobile devices as well as protect data,” says Clint Zikesch, Chief Technology Officer at Mitchell Shire Council. “It’s absolutely key to achieving our mobility strategy.” Before choosing the Enterprise Mobility Suite, Council evaluated other options, but none of them offered more flexible, multiplatform management capabilities. Council also liked that Microsoft Intune works with the organization’s existing PC management solution, Microsoft System Center Configuration Manager, a component of System Center 2012. “Having one user interface to cover all computing devices is a huge advantage, reducing the workload for IT staff,” says Zikesch. Read about how they are using EMS to comply with the records management legislations as well as using the EMS multi-factor capabilities to ensure security of that data.To read the whole Mitchell Shire story, check out their case study here .
* * *I have written a fair amount about how PC management, mobile device management, identity management, and productivity are converging . I hope that as you read through these customer examples this convergence really stood out. This convergence is real and it is happening quickly . As you define and refine your Enterprise Mobility strategy, you must take this convergence into consideration . You may have deployed point solutions 1-2 years ago to address specific needs – but the future is going to depend upon a single, unified approach . Right now is the time to really consider what your all-up strategy should be going forward, as well as how you will move from point products that are not integrated (and, frankly, cannot be integrated) to an integrated Office 365 + EMS solution . Office 365 + EMS will make your users more productive, they will love the experience many times more than the point solutions you may be using now, your data will be more secure, and you will be the HERO for delivering this to them!
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