Nov 02 2016
11:55 PM
- last edited on
May 24 2021
01:58 PM
by
TechCommunityAP
Nov 02 2016
11:55 PM
- last edited on
May 24 2021
01:58 PM
by
TechCommunityAP
To get a BitLocker recovery key, Microsoft employees were spending up to an hour with Helpdesk. Microsoft IT created a self-service portal that reduced Helpdesk calls—but remote staff couldn’t access it without a corporate network connection. To help our remote employees, we created a companion web app using Azure Active Directory Application Proxy. It extends the portal to any Internet-enabled phone or device. Now all employees can retrieve a single-use BitLocker recovery key in just a few minutes.
Read more on IT Showcase.
- Microsoft IT Showcase