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Apr 03 2024, 07:00 AM - 11:00 AM (PDT)
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Secure Score - completed action in error

Copper Contributor

I have a number of secure items which have been marked as "completed" in error. Is there a way to reset them to planned or any other status?

1 Reply
best response confirmed by Trevor_Rusher (Community Manager)
Solution
We've run into a similar issue in multiple tenants at this point, once an action item has been marked "completed" it can't be changed. This is true both of items that were manually completed as "third party" and items that were completed automatically (say, by enabling MFA for all admins) and then invalidated by changing whatever completed them (say, by disabling MFA for all admins).
1 best response

Accepted Solutions
best response confirmed by Trevor_Rusher (Community Manager)
Solution
We've run into a similar issue in multiple tenants at this point, once an action item has been marked "completed" it can't be changed. This is true both of items that were manually completed as "third party" and items that were completed automatically (say, by enabling MFA for all admins) and then invalidated by changing whatever completed them (say, by disabling MFA for all admins).

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