Apr 09 2018
- last edited on
May 24 2021
Hi! I hope that also someone from Microsoft right now reading this forum. ;)
I really like SafeLinks feature, but someone from Microsoft just forgot to renew wildcard certificate for safelinks.protection.outlook.com. So everyone right now clicking links in Outlook and OWA gets an error that Microsoft site is not secure (at least at properly configured internet browser).
I already tried to create the support case, but it still "being assigned".
Apr 09 2018 06:39 PM
Apr 10 2018 11:35 AM
Hi, right now, after six hours it seems that all servers in all regions are now fixed and working.
I really like Office 365 services, but this is something which Microsoft should address to not happen again.
And what is completely wrong, is the response of technical support. At first, the ticket was routed to Billing Support. After escalation, the ticket was transferred back to technical. Which send me a link to SafeLinks setup and do not even look to description and matter of the case. After initial discussions, they told me that they will disable SafeLinks for customer tenant entirely. In the meantime, the issue was fixed and now we look to get SafeLinks enabled back in the tenant.
Apr 11 2018 07:48 AM