SOLVED

Quarantine Expiration Date

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Super Contributor

I have my Policy setup to retain Quarantined items for 4 days, but I just noticed the other day the Quarantine is keeping them from much longer. I had some emails in Quarantine from early April that should have been long gone by now, but it shows all my Quarantined items not expiring until April 19. Is there some new setting I could be missing since it is not following my Policy? Thanks!

2 Replies

I'm not aware of any "minimum" day setting, so I guess you're seeing some bug/issue. Open a support ticket.

best response confirmed by Tim Hunter (Super Contributor)