Dec 29 2021 06:28 PM
Hi All,
Just wanted to know whether we have possibility of labeling Incoming emails through AIP. I have a requirement of labeling all emails which coming from specific domain.
Appreciate the help.
Thanks,
Dilan
Dec 30 2021 12:09 PM
@dilanmic Hi, I believe you can. Go to the Exchange admin portal and Mail flows -> Rules. This is where you specify your requirements, look at my dump and that bottom part, that's where you select your template or published label.
Jan 01 2022 12:08 AM
thank you @ChristianJBergstrom
I have tried this transport rule and auto labeling service on compliance center, but neither of these working so far.
But I have noticed, If I change action to something else rather than classifying, it will work work in both scenarios.
thanks again,
Dilan
Jan 02 2022 11:51 AM
@dilanmic Hi, sorry.. I have been away lately. I replied in a rush previously so didn't even try it out. but now I have and get the same results as you. So even though we have those options it doesn't seem to do the trick. Now I haven't given any of the methods any propagation time really, but as you don't get the desired behavior it might not be possible for incoming emails, thinking the service perhaps need the emails to be only initiated from, or being stored at rest, within the org. I don't know right now to be honest. Let me know if you reach out to the official support or get some other results, thanks!
Jan 02 2022 12:38 PM
Solution@dilanmic Hello again, just did some reading and this brief line appeared.
"You can't encrypt inbound mail from senders outside of your organization."
Jan 02 2022 02:50 PM
Thank You very much @ChristianJBergstrom.
I'll let you know if I get green light from official support.
Jan 02 2022 12:38 PM
Solution@dilanmic Hello again, just did some reading and this brief line appeared.
"You can't encrypt inbound mail from senders outside of your organization."