Pin not found

Copper Contributor


Updated primary recovery email in my Microsoft account and now my laptop won’t open. Used my phone and the account Let me in to change email and password but it is not recognized by my laptop.
The old email does not exist any longer so I can not add it back on the account, any ideas? Lenovo I7 running windows 10 thanks! 

2 Replies
First time to see this :)
here is what I would do. Connect using local admin and delete the old profile. restart and connect with the new one. I hope you had all your data into OneDrive.
Check this link also, it may help

Hi @Mgottas76 ,


are you able to login using your password?