OME messages saved to MSG files can't be opened by coworkers

New Contributor

I've noticed that if a message sent by a coworker to an external party is saved as an .msg file (which may include PDF attachments) cannot be opened by me.

 

I have two questions as a result:

 

1) How can I enable the scenario that, by default, when a coworker saves a message from Outlook (for Windows) to a .msg file that any coworker with access to the .msg file can open the message, including the ability to read it and any (Office & PDF) files that were attached?

2) How can I "fix" any existing .msg files to open up the permissions?

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