Corporate communication channels continue to proliferate as a result of hybrid collaboration and engagement with customers across multiple mediums and devices. This has also resulted in regulatory agencies, such as the Securities and Exchange Commission (SEC), shifting their regulatory requirements to include work-related communications on all devices and platforms. With stronger enforcement stances and increases in communication volume across platforms, organizations are finding it difficult to sift through volumes of communications to help meet regulatory compliance requirements. These elevated compliance standards also result in higher fines. For example, in the United States, the SEC imposed $1.8B in fines on Wall Street firms because employees violated communication requirements by discussing business matters using personal devices and text messages.
Across Microsoft Teams, Outlook and apps like Instant Bloomberg, Microsoft Purview Communication Compliance provides the tools to help organizations detect regulatory (e.g. SEC or FINRA) and business conduct compliance violations, such as the sharing of sensitive or confidential information, harassing or threatening language, and sharing of adult content. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are opted in by an admin, and audit logs are in place to help ensure user-level privacy.
Recently we have rolled out capabilities that help companies better sift through potential communication violations with the right policies, attributes and filters to enable better detection and investigation of policy violations.