Expanding Microsoft 365 Privacy Management with API Ecosystem and Extensibility
Data privacy regulations such as GDPR or California Consumer Privacy Act (CCPA) grant consumers the right to know the specific pieces of data that organizations have collected about them. Research shows that 64% of the companies handle subject requests manually, 25% have a partially automated process, and only 1% have automated their response. Microsoft’s Privacy Management solution helps organizations automate and manage subject requests at scale. Customers are looking to solve for data privacy needs or their entire data landscape - including Microsoft 365 data.
To enable our customers to meet their data privacy-related requirements beyond Microsoft 365 we are building extensibility within our Privacy management platform. Today we are excited to announce the general availability (GA) of Privacy APIs as well as built-in integration with Power Automate workflows to solve for following key scenarios:
- Integrate subject rights requests with in-house or partner-built privacy solution
- Automate Privacy workflows and create calendar reminders, search files with specific tags, and track subject requests in ServiceNow